Kết quả thực hiện quy trình quản lý bệnh suy tim điều trị ngoại trú tại khoa tim mạch, Bệnh viện Đa khoa Quốc tế Vinmec Times City, Hà Nội năm 2024

To describe the implementation of the heart failure outpatient management process results at the Cardiology Department, Vinmec Times City International Hospital, Hanoi 2024. Methods: Analytical cross-sectional study. Results: The study was conducted on 161 heart failure outpatients with an average age of 70 ± 14.0 years and a male-to-female ratio of 1.71:1. The "general knowledge" scores before counseling, at 1 month, and at 3 months post-counseling showed improvement (p < 0.001) with scores of 6.0 ± 3.0, 7.5 ± 3.3, and 9.2 ± 3.4, respectively. Self-care practice scores also improved: the scores for "Self-care maintenance," "Self-care management," and "Self-care confidence" at each time point showed significant differences (p < 0.001). The percentage of patients with correct general knowledge increased over time: 1.2% before counseling, 5.0% at 1 month post-counseling, and 11.8% at 3 months post-counseling. Conclusion: The outpatient heart failure management process at the Cardiology department of Vinmec Times City International Hospital in Hanoi is yielding many positive results.