The intervention research design was used to assess the effectiveness of the program of nursing communication enhance through inpatients' satisfaction in 3 medicine departments of the Thai Nguyen central general hospital. Research subjects include: 40 nurses in 3 medicine departments; respondents are all 322 inpatients of those 3 departments at three times of the intervention program (5 weeks before and after each intervention). The results of "Independent Samples Test" show the general satisfaction after the intervention (Mean = 3.8; SD = 0.43) higher than that before the intervention (Mean = 3.5; SD = 0.49) significantly p 0,01, but still at the low level. After the second intervention, the inpatients' satisfaction increased clearly (before the first intervention Mean
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