Động lực làm việc của nhân viên tại bệnh viện Nhi Đồng 2 năm 2023

The study aims to determine the rate of work motivation and the correlation between background characteristics, job characteristics, and work motivation rate of employees in Children's Hospital 2 in 2023. Methods: The cross-sectional descriptive study was conducted on 436 employees currently working in various departments in Children's Hospital 2 for at least 12 months, using a questionnaire consisting of 34 questions divided into two parts: personal information and assessment of employees' work motivation. Result: The work motivation score of employees in Children's Hospital 2 was 3.64 ± 0.39. The work motivation rate of employees was 71.56%. Multivariate analysis found a correlation between job position and work motivation level, with the group of employees having lower work motivation levels than leaders and managers by 73%. There was also a correlation between working in the Internal Clinical Department and work motivation level, with employees working in the Internal Clinical Department having lower work motivation levels than those working in other departments. Conclusion: The work motivation rate of employees is relatively high. The hospital needs to develop plans and solutions to support, reduce workloads for employees, create a professional working environment, establish reward systems, and provide timely encouragement for each group.