Khảo sát ý kiến của người bệnh đối với hệ thống đăng ký khám bệnh ngoại trú trực tuyến tại Khoa Khám bệnh Bệnh viện Đại học Y dược thành phố Hồ Chí Minh

Evaluation of patient knowledge and attitudes during the implementation of the online medical examination registration system at the UMC's Outpatient Department. Methods: Cross-sectional descriptive study, quantitative combined qualitative, the study was conducted on 672 patients from 18 to 74 years old who had come for examining at the Outpatient Department of Facility 1- University Medical Center Ho Chi Minh City between January and March of 2020. Results: When registering for a medical examination using online software, approximately 95% of patients are satisfied, and 75% believe that the registration service price is reasonable. After registering for an online medical examination, more than 99% of patients would like to introduce online registration for relatives and friends. Consclusions: Although there are still many difficulties in the implementation phase, the online medical examination registration system has been supported and trusted by a large number of patients. The hospital needs to promote the system to expand the use of this online registration form.